Contact us

Please contact Research Computing Services if the resources on this site have not answered your question. Some requests do require our direct assistance:

  • Getting account on the research grid.

  • Consultation, code optimization assistance, training, or programming for any of the research software or programming languages available on the research grid.

  • A project folder (a shared directory where HBS researchers and their collaborators can store and access data) or space increase request.

To help RCS better help you, when submitting a ticket use the 5 W's as a guideline for your ticket description. Pertaining to your problem or request, include:

  • who
  • what
  • where
  • when, and
  • why

The more targeted your description, the faster RCS can diagnose and resolve the issue.